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At NewRiver we take a customer-first approach, managing our shopping centres as though we ourselves are retailers.

Customer First

Each NewRiver shopping centre sits within the heart of its community providing more than just a retail destination, but more a convenient and accessible place to meet, shop, eat and be entertained. We feel that a town's centre is a place to belong as well as a place to discover and we invest a lot of time and resource creating environments that shoppers want to spend their leisure time as well as retail time in. We work hard to create attractive surroundings appropriate to the locality and put on a varied programme of family, seasonal and specialist events. It is our goal to bring together a variety of shops and services that our consumers desire at a price they can afford.

Community Partnership

Our shopping centres sit at the heart of the community. Sitting on the boards of the BIDs and Town Centre Partnerships of our towns,  we take highly active and leading role in steering the town's agenda to ensure economic growth and innovation. We forge close working partnerships with local schools, universities, colleges and community groups to showcase local talent and nurture business incubation opportunities alongside our multi-national retailers. 

It is our ultimate goal to create a dynamic local retail experience that integrates value with variety, innovation and convenience to deliver the true value of retail.