Lambert Smith Hampton Talks 

In the latest episode of LSH Talks, host, Chemmy Alcott sits down with Emma Mackenzie, Head of Asset Management & ESG at NewRiver REIT, to discuss the evolution of the high street and the future of retail.

Emma shares how changing consumer behaviour, the rise of online shopping, and Covid reshaped the sector - and why successful retail now depends on blending physical space, digital presence, strong data insight, and community infrastructure.

The conversation explores:

- How the high street is evolving beyond traditional retail

- The role of data in driving retailer performance

- How education is changing consumer behaviour and sustainability choices

- Progress for women in property and why allyship matters

- Supporting communities through NewRiver’s ongoing work with Trussell food banks

• Podcast filmed: November 2025
• Length: 37 minutes

Ways to listen

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